Disrupting the Customer Interface

I read an article on Tech Crunch this morning, where the author made the point that Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Clearly,… Continue reading Disrupting the Customer Interface

Social Disruption Starts – Today 11 Years ago

11 years ago today, someone named Mark Zuckerberg appeared on CNBC to discuss an online social network that had 100K users. Facebook quickly grew from a site run from a Harvard dorm room into the Web’s largest social network. Mark Zuckerberg on CNBC April 29, 2004   I signed up to the network in 2005… Continue reading Social Disruption Starts – Today 11 Years ago

Breakthrough innovation in instant messaging – Facebook buys WhatsApp

So, tonight it was announced that Facebook buys the messaging service WhatsApp. The purchase price is an incredible $16 billion in cash and stock. What can possibly motivate such a high price? There are two reasons. One is that WhatsApp can be a ticket for Facebook to gain a stronger foothold in emerging markets, where… Continue reading Breakthrough innovation in instant messaging – Facebook buys WhatsApp